Frequently Asked Questions
What is the order process?
- Choose an activity.
- Set the number of people, the date of the farewell and add it to the cart.
- You can continue in booking more activities, or click on the option to order.
- Check the basic data about the selected by you and continue with the order.
- Enter your booking information - your name, e-mail, address.
- Then just check your order and send a non-binding reservation
- Rozlucky.com will contact you to confirm the availability of your booked activities and send you the options for the deposit payment.
- After payment, Rozlucky.com will definitively confirm your reservation and you will receive more detailed information about the organization, as well as a contact to your guide.
- Then you're just having fun;)
I'm doing it for the first time. What is my role as a best men?
Your role is banally simple and pleasant. You need to organize the unforgettable stag/hen party for your best friend. You have two options to choose from. You will either organize it yourself or leave all the worries to us and you will have fun with the group.
Can we order an activity even if it is less than the minimum?
Of course, in this case it is necessary to pay for the minimum number of people for the activity.
Can we choose the date and time of each activity?
It is up to you how you choose the program of activities. If the date you have chosen is not available, we will contact you and offer you another hour or day so that it suits you as much as possible.
Is online booking binding? What happens if I cancel my reservation?
Your reservation is not binding. It is only a signal to us that there is interest in the booked activity. If the deposit is not paid, you can cancel the activity at any time. However, once you pay the deposit, it will not be refunded in case of cancellation. The same applies if you cancel only one or more people, for which the deposit will not be refunded.
Is it possible to customize the activity to my specific requirements?
Of course, just ask and we will be happy to start it with you. We will create a special party exclusively for your group.